Frequently Asked Questions
Please drop us a line anytime. We love to hear from our customers.
Here are a few questions you may have...
About our Anti Chafing Shorts
Are your Anti Chafing Shorts also shape wear?
No worries here. These are not shape wear and will not squeeze the heck out of you. They have a light compression which makes you feel supported. They should fit firm, but not squash so that you can breath easy.
How much does delivery cost and how long does it take?
Yes, we do! We’d love to take a second to point out though that it is a once piece - if you can imagine that - so it doesn’t ride. But it does your butt wonders. :D
Check out our anti chafe category page for other potions if it’s not your jam.
If I buy underwear and they don't fit can I return them?
Yes. We are committed to ensuring you get a great fit so that the shorts do their job. Please check out shipping and returns for more information. (Don’t forget to try them over underwear to qualify)
Shipping and Returns
Where do you ship from?
We have warehousing in Melbourne, Australia and the USA.
What should I expect from shipping?
Delivery costs, tracking and returns and exchanges are all answered on our dedicated Shipping & Returns page.
Do I need an account to place an order?
No, you don’t. Please go ahead with guest checkout and you’ll be done in minutes.
Creating a Stocking Riot account might be for you. Your account will enable you to check out faster and track the fulfilment of your orders. Signing up is easy.
Create an account by clicking on the person icon in the top right hand corner of your screen or create an account after check out by creating a password. You do not need to place an order to create an account.
What forms of payment do you accept?
We accept major credit cards (Visa, Mastercard and American Express), Paypal, Afterpay and EFT Bank Deposit.
All orders are processed in AUD.
Can I change my order?
We will do our best, provided that your order hasn’t already been processed. If you have made an error, please reach out to us as soon as possible via live chat or email.
If your order has already been shipped, we’ll ask that you return it for a full refund provided the items are unopened and unworn. Learn more about refunds on our Shipping & Returns page.
How do I know it is safe to shop with you?
To ensure your information is kept safe we protect Stocking Riot with GeoTrust QuickSSL, offering 256-bit SSL encryption and 99.9% compatibility to all browsers on desktop and mobile. We do not store your credit card information as it is submitted directly to our banks.
Our servers are PCI DSS 3.2 certified at level 1.
You can also drop us a quick note to check we are real people! :P
How do I write a review?
If you have any issues with our products, please reach out to us directly so that we can fix the problem.
After you have tried out your awesome purchases, we’d love you to leave a review on our website.
You will need to have previously purchased the item to leave a product review. Simply navigate to the item you are reviewing, and below the price you will see a link "Write a Review". Thank you for taking the time to do this.
How do I update my account details?
Login to your account and navigate to the "Account Settings" tab to update your contact information, or "Addresses" to update your postage information.
I would like to cancel my account. How do I do that?
Please contact us to request removal from our database and we will process your request as soon as possible. Unfortunately the software is unable to complete this automatically.
Do you have a question that we’ve not answered? Please give us a holla. Live chat or email us.